Most people think home insurance will pay for new windows anytime they’re damaged—but that’s not how it works. Coverage depends on what happened, when it happened, and whether the damage came from a covered event or from time itself. Speak to your insurance representative at Pethel Insurance Group, serving Kannapolis, NC and surrounding areas, to learn more. In the meantime, here’s what you should know.
When Insurance Covers Window Damage
If your windows break in a storm, from hail, or during a break-in, your policy probably covers it. Those are the kinds of sudden, accidental losses insurance was built for. A flying branch or a shattered pane from wind-blown debris? Usually covered.
But slow damage—rotting frames, old seals, cloudy glass—belongs in the maintenance category. Insurance companies see that as normal aging, not an accident. So if your goal is a fresh look or better insulation, that’s on you.
Making a Claim
Start by checking your deductible. Sometimes there’s a separate one for wind or hail—higher than you’d expect. If repairs cost less than that, you’re paying out of pocket, so be ready for that situation. When you do end up filing, make sure you document everything. Take photos. Keep receipts for temporary fixes. Write down dates, even weather details. That record helps your adjuster see what really happened, because you’ll find that after the fact it’s tough to recall all the details.
A little prevention shows you’re taking care of your home. Keep the caulk tight, seals clean, panes dry. Schedule quick checks before storm season—it’s proof of upkeep if you ever need to file later. And before calling a contractor, call us at Pethel Insurance Group, serving Kannapolis, NC. One short conversation can save hours of guesswork about who’s paying for those new windows.
